At Medical Pedicure, your trust is our priority. This Privacy Policy outlines how we handle your information to ensure transparency and compliance with legal requirements.

What Information We Collect

To provide our services and assist with health insurance or Medicare claims, we may collect:

• Personal Information: Name, contact details, date of birth, and payment information.
• Medical Details: Health history, treatment details, and insurance information.
• Consent Records: Your agreement to specific treatments and claims processing.

Why We Collect Your Information

We collect and use your information to:

• Provide medical pedicure and podiatry services.
• Process claims with health insurers and Medicare on your behalf.
• Ensure accurate and compliant billing.

Your Responsibilities

To ensure accurate claims, it is your responsibility to provide up-to-date and accurate health insurance and Medicare details.

Ethical Billing Practices

We strictly adhere to ethical billing standards and will never:

• Intentionally bill services for another patient using your health insurance.
• Alter claims in ways that violate legal or ethical standards.

Please do not request us to bill for services not rendered. Such requests will be refused to avoid embarrassment and maintain compliance.

For privacy-related questions or concerns, contact us at:

• Email: info@podiatryhq.com.au
• Phone: 03 8645 9888

Your Rights and Privacy

• You may access or request corrections to your personal information.
• Your data is securely stored and only shared with insurers or Medicare for legitimate claims.