Frequently Asked Questions

Q: Can I Use My Private Health Insurance?

A: Yes!  As we are qualified Podiatrists’ you can use your Private Health Insurance to claim for our services!

Q: What is the difference between a commercial pedicure and a medical pedicure?

A: Unlike commercial pedicures, the Medical pedicure is always performed with sterilised instruments, according to the Australian sterilisation standards (AS/NZS 4185:2001). All Medical pedicures are performed by qualified podiatrists who have extensive knowledge of all foot conditions and necessary treatments. Our Podiatrists’ undergo a minimum 4 year Bachelor degree ensuring they know all about feet!

Q: What Does ‘sterilised instruments’ mean?

A: The Australian/ New Zealand Sterilisation Standards (AS/NZS 4185:2001) ensures that sterilisation is a process which ensures that all living microorganisms that may be present on an object are destroyed. All instruments used to perform a Medical pedicure are sterilised using steam heat from an Autoclave, according to the Australian sterilisation regulations of infection control. This greatly reduces the risk of contracting an infection

Q: Why Use Hot Towels Instead Of Whirlpools (foot baths)?

A: Whirlpools and hot foot baths used in the cleaning of the feet during pedicures are filled with unwanted microorganisms (tinea, nail fungus, various blood borne diseases) and skin particles that could only be prevented by sterilising the footbath in an autoclave (which is unachievable) between each pedicure system. By using warm towels with a moisturising antibacterial cleanser, the medical pedicure prevents the spread of infection from one client to another.

Q: Why Use Tea Tree Oil Instead Of Nail Polish?

A: Many do not know that nail polish can harbour microorganisms that can cause fungal nail infections, even if only used once on an infected nail. For this reason, the medical pedicure is finished off with a tea tree oil treatment that has antibacterial and antifungal properties and also leaves nails shining.

Q: Can I Cut My Cuticles?

A: No you shouldn’t! Cuticles are one of several structures that keep your nails strong and healthy. They protect the matrix (where the nail grows) from bacteria. Cutting your cuticles can easily lead to infections and can cause redness, inflammation, pain and even nail deformity. Cutting your cuticles can cause the overall condition of your toes and feet to deteriorate.

Cuticles shield new keratin cells from harm, as they age and lengthen your nails. Removal of the cuticle, which seals the gap between your nails and skin, could leave you susceptible to bacteria and viruses. A common infection, developed as a result of cutting or damaging your cuticle is Paronchycia, which may manifest itself in such symptoms as swelling, pain and even yellowish pockets of pus.

Q: How Short Is too Short To Cut Your Nails?

A: Cutting your toenails too short, particularly the sides of your big toe, can result in the nail curling down and digging into your skin, causing and ingrown toenail. Trimming your nails so they curve with the shape of your toe also exposes your nail bed, which can lead to fungal infections developing under the nail. Toenails should not be cut shorter than the edge of the toe and should have a straight, not curved edge.

Q: Can I Share Instruments and Nail Polish?

A: No you shouldn’t. Instruments such as files, emery boards and nail polishes can retain exfoliated skin particles. Conditions such as tinea can be spread from person to person, as a result of direct or indirect contact with these infected particles.